As a future leader, I understand that I must practice effective communication and critical thinking on a regular basis. To reduce ambiguity, leaders must think critically and speak clearly. Listening to oneself is paramount as I am more conscious of my own views, experiences, and biases. This allows me to think beyond the constraints of my own biases. To me, effective leaders are those who listen, empathize, and inspire. None of which is possible without strong communication skills.
On the other hand, poor communication will only increase ambiguity and is "linked to poor employee engagement and attrition" (Pearson TalentLens, 2014). Furthermore, research done by the Project Management Institute shows that 7.5 percent of a project's cost is at risk due to ineffective communication (Project Management Institute, 2013). That is US$75 million for every US$1 billion spent. Therefore, it is clear to me that a leader should always think critically and communicate effectively.
References
Pearson TalentLens. (2014, March 25). Critical Thinking: The Soul of Effective Communication. https://talentlens.in/critical-thinking-the-soul-of-effective-communication/#:~:text=Critical%20thinking%20is%20a%20tool,in%20the%20most%20optimal%20way
Project Management Institute. (2013, May). THE HIGH COST OF LOW PERFORMANCE: THE ESSENTIAL ROLE OF COMMUNICATIONS.
https://www.pmi.org/-/media/pmi/documents/public/pdf/learning/thought-leadership/pulse/the-essential-role-of-communications.pdf
Read: Yumeme, Justin, Thomas
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